Last updated: 5 October 2025
Welcome to TopDeals (the “Site”). These Terms & Conditions (“Terms”) govern your access to and use of the Site and your purchase of products from TopDeals (“TopDeals”, “we”, “us”, “our”). By using the Site or placing an order, you agree to these Terms and to our Privacy Policy and Returns Policy.
If you do not agree, please do not use the Site.
Trading name: TopDeals
Registered office: 349 Samora Machel Ave, Eastlea, Harare, Zimbabwe (update if different)
Email:[email protected]
Phone: +263710387524
We may amend these Terms at any time by posting a revised version on the Site. Changes apply from the “Last updated” date. If changes materially affect your rights, we will take reasonable steps to notify you. Continued use constitutes acceptance.
“Order”: your offer to purchase products from us.
“Order Confirmation”: our written acceptance of your order (email/SMS/onsite).
“Working day”: Monday–Friday excluding Zimbabwean public holidays.
You must be 18+ (or the age of legal capacity in your jurisdiction) to place orders.
You are responsible for all activity on your account and for keeping your password secure. We may suspend or close accounts for breach, fraud, or abuse.
We aim for accurate product descriptions, specs, and prices, but errors may occur. We may correct errors and cancel orders affected by obvious pricing/stock mistakes (refunds issued if charged).
Prices are shown in USD (or ZIG/other currencies where indicated). Taxes, delivery, and fees are shown at checkout where applicable. Promotions and coupons have stated conditions and may not be combined unless explicitly allowed.
Your order is an offer to buy. We accept it when we issue an Order Confirmation.
We may decline or cancel any order (e.g., stock limits, payment issues, delivery constraints, compliance concerns). For high-value orders we may request ID or additional verification.
We accept the payment methods shown at checkout (e.g., cards, Paynow, bank transfer, mobile money, cash on delivery where offered). By paying, you confirm you’re authorised to use the method and the details are correct. Orders paid by bank transfer/RTGS/ZIPIT may ship after funds clear. If a payment fails or is reversed, you remain responsible for amounts due and related costs.
We deliver to areas shown at checkout using our courier partners or in-house logistics. Delivery times are estimates.
Risk passes on delivery to your address or pickup point; title passes once full payment is received. You must provide accurate delivery details and ensure someone is available to receive goods. Redelivery/address changes may incur fees. Inspect parcels on delivery and notify us promptly of visible damage.
Our Returns Policy forms part of these Terms. Generally, return requests must be lodged within the stated window; items must be unused, in original packaging, with all accessories and proof of purchase.
Certain items can’t be returned (e.g., hygiene goods once opened, software keys, custom/special orders) unless faulty. For faulty/incorrect items we’ll repair, replace, or refund within a reasonable time as required by law. Refunds go to the original payment method where possible; processing times vary by provider.
Manufacturer warranties (if any) apply in addition to statutory rights. Misuse, unauthorised repairs, liquid/impact damage, and normal wear are excluded. Keep packaging and documentation to facilitate claims.
You’re responsible for content you submit. Do not post unlawful, misleading, defamatory, obscene, infringing, or harmful content.
You grant TopDeals a worldwide, royalty-free, perpetual licence to use, reproduce, modify, and display your submitted content for operating and marketing the Site. We may moderate or remove content at our discretion.
Do not:
Violate laws or third-party rights;
Scrape, crawl, or use bots without prior written permission;
Interfere with Site security or attempt unauthorised access;
Transmit malware, spam, or deceptive content;
Abuse coupons, referrals, or promotions, or engage in fraudulent purchases/chargebacks.
All Site content (text, graphics, logos, product data, code, and compilations) is owned by TopDeals or its licensors and protected by law. You may view and print content for personal, non-commercial use only. No copying, redistribution, or derivative works without our written consent.
The Site may link to third-party websites or use third-party services (payments, shipping, analytics). We’re not responsible for their content or policies. Your use may be governed by their terms.
Our Privacy Policy explains how we collect, use, and share your data and how cookies operate. By using the Site, you consent to our data practices as described there.
The Site is provided “as is” and “as available.” While we aim for accuracy and uptime, we do not warrant error-free or uninterrupted service. Except as expressly stated, we disclaim all warranties (express or implied), including fitness for a particular purpose and non-infringement, to the maximum extent permitted by law.
To the fullest extent allowed by law, TopDeals and its directors, employees, and agents are not liable for:
indirect, incidental, special, consequential, or punitive damages;
loss of profits, revenue, data, goodwill, or business interruption;
amounts exceeding the greater of (a) USD $100 or (b) the total paid by you for the product(s) giving rise to the claim.
Nothing limits liability for death/personal injury caused by negligence, fraud, or other non-excludable liabilities.
You agree to defend, indemnify, and hold harmless TopDeals from claims, damages, costs, and fees arising from your breach of these Terms, misuse of the Site, or violation of law or third-party rights.
We are not liable for failure or delay caused by events beyond our reasonable control (e.g., acts of God, power/network outages, strikes, war, civil unrest, epidemics, transport disruptions, import restrictions).
We may suspend or terminate access (with or without notice) if we reasonably believe you breached these Terms or for security, maintenance, or legal reasons. You may stop using the Site at any time.
These Terms are governed by the laws of Zimbabwe. You and TopDeals submit to the exclusive jurisdiction of the courts in Harare, Zimbabwe. Before filing a claim, both parties will attempt in good faith to resolve disputes within 14 days after written notice.
Legal notices to TopDeals must be sent by email to [email protected] and by hand/registered post to our registered office. We may provide notices to you via email, SMS, in-account messages, or on-Site banners.
We may assign or transfer our rights and obligations under these Terms. You may not assign your rights without our prior written consent.
If any provision is unenforceable, the remainder remains in effect. Our failure to enforce a right is not a waiver. These Terms, together with policies referenced here (Privacy Policy, Returns Policy), are the entire agreement between you and TopDeals regarding the Site.